Cancellation Policy
If a client cancels the Travel Contract for personal reasons, the following cancellation rates will apply to the tour fare. Clients remaining in the tour will incur the balance of additional per room costs associated with the change in number of participants. The following applies to cancellations of the tour spaces:
| Time of Cancellation | Tour category | ||
|---|---|---|---|
| If notice of cancellation is received by the Company... |
Reservation center |
Tours Including Accommodations. | Other tours (Tours NOT Including Accommodations) Transfer plan, Hotel plan (Extension plan) |
| a）21 or more days prior to the starting date of the tour | All time | No Charge | No Charge |
| b）20 days to 8 days prior to the starting date other tour | Before open |
||
| from 10AM. to 06PM. |
20％ | ||
| After close |
20％ | ||
| b）10days to 8 days prior to the starting date other tour | Before open |
||
| from 10AM. to 06PM. |
|||
| After close |
30％ | 30％ | |
| c）7 days to 2 days prior to the starting date of the tour | Before open |
||
| from 10AM. to 06PM. |
|||
| After close |
40％ | 40％ | |
| d）1 day prior to the starting date of the tour | Before open |
||
| from 10AM. to 06PM. |
|||
| After close |
100％ | 100％ | |
| e） prior to the starting time of the tour. （*Except:f) |
Before open |
||
| from 10AM. to 06PM. |
|||
| After close |
|||
| f）after day of departure, or In case of failure to show without notice |
All time | ||
In case of cancellation in booking via travel loan beyond the Company's control, the above cancellation charges will apply.
If a client fails to pay the tour fare by the designated date, the Company will assume the client has canceled as of the following day, and the cancellation charges specified above will apply. Timing of notice of cancellation is based on Japan local time.
